26th December 2025 - 2 min read
RapidKL has announced that purchases and redemptions of selected travel passes through its MyRapid PULSE and MyRapid Shop mobile applications will be discontinued from 31 December 2025.
The change affects several commonly used Rapid KL passes and comes ahead of the wider travel pass price revisions scheduled to take effect from January 2026.
From the stated date, commuters will no longer be able to purchase or redeem the My50 Pass, Rapid Kota Pass, and Rapid Kembara Pass through the MyRapid PULSE and MyRapid Shop applications.
RapidKL has not announced the removal of these passes themselves. The update applies only to the digital purchase and redemption channels within the two MyRapid apps.
Despite the app changes, commuters can continue to purchase the affected passes through other approved channels.
All Rapid KL Customer Service Counters and selected bus hubs nationwide will continue to offer the My50 Pass, Rapid Kota Pass, and Rapid Kembara Pass. For My50 Pass users, purchases will also remain available through the Touch n Go eWallet application.
The discontinuation of app-based purchases means commuters who rely on the MyRapid apps will need to switch to alternative purchase methods before the end of 2025.
Knowing where to renew or purchase travel passes in advance can help regular users avoid service disruptions, especially for those who depend on monthly or multi-day passes for daily commuting.
RapidKL has advised the public to refer to its official website and customer service channels for the latest information and updates related to travel pass availability and purchasing methods.
As of now, no further changes to pass eligibility or availability beyond the app discontinuation have been announced.
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Samuel writes about personal finance and financial news, focusing on how banking updates, policies, and promotions affect everyday money decisions. He enjoys making complicated financial topics easier to follow. Outside of writing, he spends his time watching TV shows and occasionally convincing himself he will only watch one episode.
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