Samsung’s New Tukar Beli Programme Allows Trade-In Of Up To 5 Devices

Alex Cheong Pui Yin

30th September 2021 - 3 min read

Samsung Malaysia has rolled out an upgraded version of its Tukar Beli programme, which now allows customers to trade in as many as five devices for a discount on new Samsung products, including the latest Galaxy Z Flip3 and Fold3.

The trade-in process remains the same as before – bring in your old devices (smartphones, tablets, and smartwatches) to a participating outlet, and they will be valued on-site. An offer will be made based on the devices’ condition, and if you agree, you just pay the difference from the new Samsung smartphone’s RRP. According to Samsung, this programme will further contribute to the reduction of e-waste.

The Tukar Beli programme has been around since the launch of Samsung Galaxy S10 phone a few years ago. However, what makes this latest round of Tukar Beli programme exciting is the fact that you are allowed to trade in multiple devices for a single transaction. Previous versions of the programme, meanwhile, only allowed the trade-in of one phone or tablet per new device purchased.

Interestingly, Samsung had already debuted this multiple device trade-in programme abroad – such as in the United States – since July 2021, following the announcement of its Galaxy Z third generation phones. However, the company only allowed the trade-in of two phones during this earlier period. The trade-in limit was subsequently bumped up to four devices in August 2021, before Samsung further increased it to five devices this time round.

Aside from Samsung devices, other brands that also qualify for this latest Tukar Beli programme include Apple, Huawei, Oppo, and Vivo. Additionally, there are certain eligibility requirements:

You must be the legal owner of the trade-in device(s).
Your trade-in device(s) must not be tied to any existing contracts with telcos.
For smartphone devices, the mobile must not be network and IMEI blocked, reported as stolen, or counterfeit.
Devices must be unlocked from iCloud and Google account.

Additionally, make sure to remove personal device locks (PIN, passcode, fingerprint, facial) and accounts prior to the trade-in. Note that the multiple devices trade-in programme is currently offered only at Samsung Experience Stores and selected Samsung authorised retailers. Merchants such as Senheng, Harvey Norman, and Urban Republic are not participants in this trade-up programme.

If you’re interested to upgrade to a new Galaxy Flip 3 or Fold 3, the good news is that Samsung offers a higher trade-in value for some devices used to trade up to the Flip 3 or Fold 3. The Tukar Beli website also includes a list of estimated trade-in values for eligible brands and models – just scroll down to the Terms & Conditions tab. Note that the values indicated are just an estimate, the actual value will be offered on site after the valuation on-site. On top of that, the trade-in prices will be updated on a monthly basis to reflect the fluctuating market value.

(Source: Samsung)

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Alex Cheong Pui Yin

Previously covered recruitment-related stories and had a short stint as a copywriter for the property industry. She subsequently developed an interest in investment and robo-advisors.

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