17 Jun - 5 min read
Imagine yourself being in a continuous state of productivity; where you immerse yourself in the flow of your work, convinced that nothing else can stop you now. That is, until your laptop stops working, your Microsoft Word’s license expires, and you can’t continue your work any further. We understand how frustrating it can be when our creative process gets interrupted.
But Lenovo takes this frustration to mind, and addresses it with its Premium Care service, its offering of lifetime-access pre-installed Microsoft Office essentials, and its smart Lenovo Vantage application. In this article, we explore how Lenovo is working to provide you the premium experience of uninterrupted productivity with the three aforementioned features that not only working professionals can appreciate, but students and individuals too.
Lenovo Premium Care – Your Personal IT Specialist
Speedy Solutions From Real Experts, In The Comfort Of Your Home
Lenovo understands that waiting is not everyone’s favourite pastime, and that over-the-phone or email-based support systems can get frustrating sometimes, especially for working professionals whose time is precious. That is why Lenovo Premium Care* was formed with a team of real experts to assist you in real-time with your device’s problem 24/7.
Besides offering a hassle-free solution for all technical needs, Premium Care lets you get on with your work, just as soon as it can – on first contact. And if your problem persists, the Lenovo Premium Care team will schedule an onsite visit to personally assist you. What’s more, Premium Care subscribers will also receive a free annual PC Health Check, a preemptive effort from our experts to help you avoid PC problems – especially in times when you need it the most.
While Lenovo does provide Standard Support with every device purchased, Lenovo Premium Care is an optional upgrade “care package” specially curated to provide you prioritised assistance and faster solutions, making it a reliable “personal IT specialist” you can depend on for anything – anytime, anywhere.
To summarise, here’s how the Premium Care experience differs from the Standard Support care:
Lenovo Premium Care is available as an add-on service that you can opt for upon checkout at www.lenovo.com.my. If you decide to purchase a Lenovo device in a physical store, you can simply request to include it with your in-store purchase.
Meanwhile, if you already own a Lenovo device, you may visit the Lenovo website and check Lenovo’s Warranty Lookup option to subscribe to Lenovo Premium Care. Alternatively, you can also purchase the Lenovo Premium Care add-on through Lenovo’s hassle-free WhatsApp Tech Support for faster and easier service.
All you have to do is scan the QR code below, enter your device’s serial number, choose Premium Care and that’s it. It’s that simple.
Pre-Installed Microsoft Office Home & Student 2019
Lifetime Access Worth RM529
Selected Lenovo devices come pre-installed with genuine Microsoft Office Home & Student 2019 with lifetime validity. This means that you’ll have access to the three most essential Microsoft programmes; Office Word, Excel and PowerPoint – often used for work, school or personal ventures.
And the best part? These Microsoft Office essentials that would usually cost RM529, come for free with selected Lenovo devices. Do note that these are not trial versions, but full-versions with lifetime access so you can continuously enjoy their full functionalities – allowing you to get more value and do more with your Lenovo device.
All-In-One Access to Personify & Optimise Your Laptop’s Performance
What’s your laptop’s model number? Can you provide us the serial number?
If you still find yourself scrambling and turning your laptop upside down looking for these details, wouldn’t it be nice if you can find them all in one place, with just one click?
That is what Lenovo Vantage is designed for. Just as its name suggests, the Lenovo Vantage app that comes pre-installed in Lenovo devices works as the “look-out point” – a place where you can easily view all the technical details of your device. But most importantly, Lenovo Vantage also allows you to conveniently control all of your device’s settings from a single access point to help you get the most out of your device.
Here are some of the features that you can use with Lenovo Vantage:
Lenovo Vantage offers you the convenience and simplicity of access and control, allowing you to focus on what you do best, and leaving all the hassle to Lenovo Vantage to manage.
In the fast-paced world that we live in today, Lenovo Premium Care and its pre-installed software are designed for productivity, allowing you to move along with the flow with less interruption. No matter if it’s for work, school or play – Lenovo lets you achieve the best by optimising its features for you. For more information about Lenovo’s range of laptops and Lenovo Premium Care, visit www.lenovo.com.my.