Business Suite and Business Class passengers flying selected routes on Malaysia Airlines can expect new amenity kits, in-flight Wi-Fi, and a newly refurnished cabin starting this month.
These upgrades are available on selected Airbus A330 and A350 flights to Melbourne, Adelaide, Sydney, Brisbane, Tokyo Narita, Seoul Incheon, Beijing, Jeddah, Medina, Auckland, and London.
Lau Yin May, the airline’s chief marketing and customer experience officer said, “Malaysian Hospitality encompasses all aspects of a customer’s experience. Hence, we are constantly improving our services and products to provide only the best for our passengers and ensure it mirrors the true vision of Malaysian Hospitality.”
To craft its new amenity kits, Malaysia Airlines collaborated with luxury leather goods manufacturer Aspinal of London – making it the first airline in the world to partner with the brand. These new kits were crafted based on the results of a survey the airline held to understand passengers’ preference for amenity kits. Business Class travellers have three colours to choose from: navy blue, burgundy, and black, while Business Suite travellers get a navy blue amenity kit.
These travel kits are based on the Aspinal washbag that’s sold commercially, and will contain amenities from French skincare brand Payot consisting of its Lip Balm and Hand and Body Lotion, while other travel products included in the kit are an eye mask, earplugs, socks, and other toiletries.
In-flight Wi-Fi has also been extended from Malaysia Airlines’ existing Airbus A350-900 flights to include its Airbus A330 fleet as well. This paid option comes in 3 plans: “Lite” (US$2 for 10MB/ 200kbps) designed for instant messaging, “Social” (US$10 for 50MB/ 512 kbps) for light usage, and “Business”, ideal for business travellers (US$25 for 200MB/ 512 kbps). Passengers can purchase these plans on board by cash or credit card.