13th May 2026 - 2 min read
GXBank has crossed 1.4 million users after more than two years of operations, with the digital bank reporting over 450 million transactions since launch. Users have been spending across food and beverage, retail, transport, and utility categories.
GXBank users have created 1.3 million Savings and Bonus Pockets, earning more than RM24 million in interest through these pockets in 2025. The bank noted that users saved 21 times more on average with Bonus Pockets, with emergencies, retirement, and holidays among their top savings goals.
Its FlexiCredit product recorded 400,000 drawdowns, primarily used for emergencies, managing spending gaps, and large purchases. The bank also highlighted that 40% of FlexiCredit loan applicants are from underserved communities, which aligns with GXBank’s stated focus on financial inclusion since its launch.
GX Biz FlexiLoan has recorded a loan application acceptance rate of over 70%. GXBank also reported that 74% of underserved customers found its in-app financial tips beneficial, with the GXBank app ranking as the top choice for financial tips among its users. The top three scams users are most aware of through the platform are impersonation, malware, and suspicious alert notifications.
CEO Kaushik Chowdhury said the figures reflect more than adoption numbers. “These figures represent 1.4 million Malaysians who are building better habits and planning for their future,” he said, adding that the bank remains focused on making banking seamless so that customers’ financial progress stays visible.
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Iman writes about personal finance with curiosity. She is interested in the stories behind money, the hesitation around big decisions, and the small habits that shape financial futures. Off the clock, she is either dissecting a film or climbing her way up the leaderboard in her favourite games.
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