Citi Revises Citi Prestige Card, Removes Unlimited Airport Lounge Access
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Citi Prestige

Citibank has announced a revision for two of the Citi Prestige card’s benefits, effective 3 March 2020. The first concerns the Citi Prestige card’s complimentary airport lounge access which will now be limited to 12 times entry a year, and the second changes the Citi Prestige’s complimentary night stay benefit slightly.

Currently, the Citi Prestige card is one of the few credit cards issued in Malaysia that offer unlimited free access into over 1,000 airport lounges around the world through Mastercard Airport Experiences by LoungeKey. From 3 March onwards, the Citi Prestige card will only allow 12 complimentary visits in a year.

Meanwhile, another benefit that will see a tweak is the Citi Prestige card’s international complimentary stay benefit. Citi Prestige cardholders get one night of complimentary stay with a minimum 4-consecutive-night stay for reservations that are made through the Citi Prestige Concierge.

hotel room

While the benefit itself has not changed, the mechanics of how the cardholder receives the complimentary night stay benefit will vary slightly. At present, the cardholder is charged the total cost of the full stay at checkout and will receive a credit to their credit card statement.

Under the revised clause, the Citi Prestige cardholder will be charged the total cost of the stay at the time of booking. Moreover, if the reservation is cancelled, changed, or if check-out occurs before the fourth night, the complimentary fourth night is forfeited.

Of the two changes announced, it’s clear that the airport lounge access revision will have a greater impact than the tweaking of the complimentary stay benefit. While 12 complimentary airport lounge visits per year is still quite a generous allocation, frequent fliers who have been used to the Citi Prestige card’s luxury of unlimited access may feel the difference a bit more.

(Source: Citibank)

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