15th June 2022 - 3 min read
Touch ‘n Go (TNG) eWallet has officially expanded its cross-border payments capability to Singapore, in a collaboration with Alipay+, a payment and marketing solution operated by Ant Group. At present, TNG eWallet can be used in the city state to pay for rides with ComfortDelGro taxis.
“This is the beginning of a further expansion of our payment services to Singapore. ComfortDelGro is the operator of the largest taxi network in Singapore, operating about 9,000 taxis across the city. We view this as an excellent milestone to expand our payments proposition to Singapore, and we’re extremely pleased to have been able to bring our users this added convenience and use-case,” said the chief executive officer of TNG Digital, Alan Ni.
Ni also said that TNG Digital is working on growing the acceptance network of TNG eWallet in Singapore. “As borders reopen and international travel resumes, I expect our users to enjoy using the eWallet when we have more acceptance points in Singapore, in the exact same seamless way as how they would use the eWallet in Malaysia,” he stated.
Users who wish to access TNG eWallet’s cross-border payment service can do so by tapping on the Pay tile, and then swiping up as prompted by the app (“Swipe up to pay abroad via Alipay+”). You’ll then be required to key in your PIN, after which you can go ahead and make your payments using the QR code available. The foreign exchange rate used for your payments will also be available for your reference.
In celebration of this expansion of its cross-border payments, TNG eWallet users who ride ComfortDelGro taxis in Singapore and pay for their fares with the eWallet will be able to tap into an instant discount from RM4 and RM6 off their total fare. Ongoing until 25 June 2022, the discounts are varied at different weeks, and are capped at the first 300 transactions daily.
To note, TNG eWallet’s cross-border payment service has actually been enabled for Japan as well; if you tap on the drop-down list at the top right corner of the page, you’re able to generate a QR code for cross-border payments in Japan too. This option was introduced much earlier back in 2020, with supposedly over one million participating stores – although it is uncertain if this capability is still available now after two years of closed borders due to Covid-19.
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