25th May 2023 - 3 min read
Lazada has unexpectedly revised its voucher stacking mechanics, where some types of vouchers and rebate codes can no longer be stacked for use in one purchase order. Effective immediately, this means that customers will now need to do some strategising when shopping in order to get best rebates possible.
If you’ve been shopping on Lazada for a while now, you’d know that the e-commerce platform offers several different types of vouchers and rebate codes that can be stacked to give you pretty generous discounts, especially during its monthly double date sale events. In fact, up until recent sale events – such as its 4.4 Jualan Raya Mega Lazada and 5.5 Jualan Kasih Berganda – shoppers were allowed to stack up to seven types of vouchers/rebates in a single order to save on their purchases: Lazada Bonus + Everyday Cashback voucher + platform voucher + bank voucher + store voucher + shipping fee voucher + LazCoins.
As of today, however, Lazada has made some revisions to this, unannounced, and now only certain types of vouchers and rebate codes can be used together in one purchase. Here’s Lazada’s list of vouchers – categorised as either collectible vouchers or code vouchers – and how they can be used going forward:
|Categories||Types of vouchers||Details|
|Collectible vouchers||Platform vouchers||Platform vouchers: Stackable with all other vouchers except code vouchers, gift card code vouchers, Everyday Cashback vouchers, and Lazada Bonus|
Free shipping vouchers: Stackable with all other vouchers except gift card code vouchers
Bank payment vouchers (including Mastercard and credit card-specific vouchers): Stackable with all other vouchers except e-wallet payment vouchers and code vouchers
Lazada Bonus: Stackable with all other vouchers except platform vouchers
|Store vouchers||Stackable with all other vouchers except code vouchers and gift card code vouchers|
|E-wallet vouchers||Stackable with all other vouchers except bank payment vouchers and code vouchers|
|Code vouchers||Code vouchers||Stackable only with free shipping vouchers, Everyday Cashback vouchers, and Lazada Bonus|
|Gift card code voucher||Stackable only with e-wallet payment vouchers, bank payment vouchers, Everyday Cashback vouchers and Lazada Bonus|
Not included in this list is the Everyday Cashback voucher, which was introduced earlier this year for shoppers to earn cashback for future purchases via current orders. With the latest update, this particular type of voucher can be stacked with all other vouchers except for platform vouchers.
Undoubtedly, this update can be a bit overwhelming to take in, given the wide range of vouchers that are available on Lazada. So here’s an official table from Lazada’s Help Centre to give you a better overview of which vouchers can be used together in a single purchase order:
Understandably, shoppers will likely be most impacted by the inability to stack platform vouchers and code vouchers with various other selected vouchers or rebates. Regular Lazada customers, for instance, had particularly appreciated the ability to stack platform vouchers with Lazada Bonus and Everyday Cashback vouchers during double date sale events as it allowed for considerable savings – here’s a peek at how it works in an actual purchase:
While Lazada did not share its reasons for rolling out this update, it is not the only e-commerce platform to introduce limitations on how users can stack or use their vouchers. Shopee, in fact, had revised its customers ability to stack certain types of vouchers back in mid-2022.
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