2nd November 2026 - 5 min read
Driving through a toll without paying is already against the law, and highway operators are getting better at catching drivers who skip tolls. Works Minister Datuk Seri Alexander Nanta Linggi said that the Multi-Lane Fast Flow (MLFF) toll system will help operators identify and track these drivers.
The penalty isn’t new. Under Section 8 of the Federal Roads (Private Management) Act 1984, anyone found guilty of toll evasion faces a fine of RM2,000 to RM5,000, or up to one year in jail. What’s changing is how easily a missed payment can be traced back to your car.
MLFF is meant to let you pay tolls without stopping, with no barriers at all. JustGO and Touch ‘n Go’s Enhanced RFID lanes are the first steps towards MLFF, and you can use both today.
JustGO, run by PLUS, uses Automatic Number Plate Recognition (ANPR) cameras to read your number plate. The toll is then charged to the bank card linked to your JustGO account. JustGO said on 13 October that the service is available at 93 toll plazas, and drivers who sign up can use almost any lane there.
Touch ‘n Go’s Enhanced RFID lane, marked with a gold star, reads the RFID tag on your car and takes the toll from your Touch ‘n Go eWallet. You can drive through faster than in a normal RFID lane. Two Enhanced RFID lanes are running now, and Touch ‘n Go plans to add 10 more by the end of 2026.
A low balance stops a toll payment from going through. RFID lanes use your Touch ‘n Go eWallet and JustGO uses your bank card, so each one needs enough money before you set off. The JustGO FAQ says you can’t pay cash at the exit if your card doesn’t have enough funds.
If your eWallet used to top up automatically from a debit card, check your settings. Touch ‘n Go stopped Auto Reload for debit cards on 13 May 2026. Auto Reload still works with a credit card, but each reload comes with a 1% convenience fee. Some eWallet holders also get SOS Balance, which pays the toll at RFID and PayDirect toll plazas when your balance runs out. You then have 24 hours to pay that amount back.
An expired or replaced bank card can also stop a JustGO payment. When JustGO can’t charge any of the cards saved in the app, the toll is marked as outstanding, and your ANPR payment is suspended. Add the replacement card to JustGO as soon as you have one.
A Touch ‘n Go or JustGO account that isn’t set up properly causes trouble too. Your RFID tag has to be registered to the right car in your Touch ‘n Go eWallet. Your JustGO profile must also show the ANPR status as “ACTIVE” before you drive. If the camera can’t read your plate as you enter the highway, JustGO takes the toll from your linked Touch ‘n Go eWallet instead, so keep your eWallet topped up. PLUS also asks drivers to keep their number plates clear and readable.
If you’re caught skipping a toll, you can be charged in court, where a toll evasion conviction means a fine of at least RM2,000 and up to RM5,000, or up to a year in jail. The operator will also want the unpaid toll back.
Operators are already going after drivers who do this again and again. A common way drivers skip tolls is tailgating, where a driver follows the car in front closely to slip through before the barrier comes down.
The KLK and LPT1 operator ran an enforcement operation at the Karak Toll Plaza with the Road Transport Department (JPJ) and the police. The operation targeted 37 drivers who had skipped tolls there many times, and between them they owed RM10,600 in unpaid tolls. Tailgating made up 63% of the operator’s toll evasion cases.
If you’re worried you might have unpaid tolls, check your payment app or portal. On JustGO, open the Transactions tab. Unpaid tolls show up in red, and your account stays suspended until you clear them. For SOS Balance, tap the car icon on your Touch ‘n Go eWallet home screen to see what you owe. If you don’t repay within 24 hours, you can’t use the eWallet for payments until you reload.
For PLUS highways, use the Systematic Toll Outstanding Recovery Management (STORM) portal. Register your private car there to check for outstanding tolls and pay by eWallet, online banking, or card. A new STORM account takes up to three working days to verify, and new records show up three days after the trip. You can also pay in cash at the nearest PLUS toll plaza.
STORM only covers PLUS highways, so for any other highway, contact the highway operator directly. Before your next long drive, check your eWallet balance and make sure your JustGO status still shows “ACTIVE”.
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As a creative content writer, Eloise has covered finance, business, lifestyle topics, and even moonlights as a singer-songwriter outside of RinggitPlus. Her current interests are learning the best ways to optimise spending and credit card hacks to gain more airline miles.
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