With AirAsia resuming its flight services for selected domestic routes on 29 April 2020, the airline has implemented a new round of safety measures to avoid the spread of the Covid-19 virus. One of the new safety measures in place is the reduction of AirAsia’s cabin baggage allowance from 7kg to 5kg.
“To facilitate social distancing especially during embarkation and disembarkation, we will allow only one piece of cabin baggage not exceeding 5kg for each guest,” said AirAsia in an email on these new measures. The cabin baggage can either be a laptop bag, handbag, OR a small bag – passengers are not allowed to bring more than one piece of carry-on luggage.
“This will help minimise unwanted contact between you and another guest’s baggage and vice versa,” the airline explained. AirAsia has also changed the maximum size of your allowed carry-on bag from 56cm (height) x 36cm (width) x 23cm (depth) to 40cm x 30cm x 10cm.
Passengers will be required to wear a face mask before, during, and after the flight – including during check-in and bag collection. Those without a mask will be denied boarding, and it is your responsibility to bring your own mask to the airport. This measure is similar to the one implemented by Malaysia Airlines, which also requires its passengers to bring and wear their own masks while travelling.
Besides that, AirAsia passengers are reminded to arrive early at the airport to allow for enough time for all necessary safety processes to take place – preferably 3 hours before departure. It is also your responsibility to ensure that you are eligible to travel before booking a flight, taking into account any travel restrictions and special requirements.
In its email, AirAsia further expanded on its other on-ground and in-air measures to ensure the highest standards of safety and hygiene, including aircraft cleaning and special pre-flight, in-flight, and arrival procedures. Most of these measures were already in place before AirAsia suspended its flights due to the movement control order (MCO).