13 Mar - 2 min read
All EPF self-service kiosks nationwide are no longer able to print members’ detailed statements. Instead, members can only print a summary of their accounts, which shows only the total amount in Account 1 and Account 2.
This change appears to have taken place early this month. A check at the RHB Self Banking centre in Menara UOA, Bangsar confirms this. While members can still print their 2018 statement (which shows monthly contributions), members can only print a summary of their 2019 statement (which does not show monthly contribution).
According to an officer at the branch, the EPF kiosk went offline on 2 March before going back online the next day. From that day, any member who wanted to print their detailed statement instead only got a summary.
Here’s how the EPF summary looks like:
In comparison, this is a sample of a member’s 2018 statement, which clearly shows the contributions for each month of the year:
This makes it difficult for members who are applying for a financial product like a credit card or a loan. Banks usually require an applicant to include their EPF statement as proof of income alongside their recent salary slips, so not being able to obtain this via the EPF self-service kiosks is quite a hassle.
That being said, members can easily get their detailed EPF statement for 2019 online via the EPF i-Akaun. This service, which was introduced way back in 2004, lets members view their current and previous statements (and print them), request for e-withdrawal, and check nomination information, among others. Here’s a simple guide on how to get your EPF statement online. Besides that, there’s even the EPF i-Akaun app for Android and iOS that lets members view their account information anytime, anywhere.
So, the next time you are planning to apply for a financial product, remember to print your EPF statement beforehand.
Subscribe to our exclusive weekly newsletter and we’ll bring you the week’s highlights of financial news, expert tips, guides, and the latest credit card and e-wallet deals.
Stay tuned for what’s to come next in the personal finance world