15th April 2025 - 1 min read
GXBank has announced updates to its GX Card Product Disclosure Sheet (PDS), which will come into effect on 17 April 2025. As part of the revision, a new RM12 fee will be imposed for the issuance of a new physical GX Card, as well as for any physical card replacements. This fee will apply at the point of issuance and will be automatically deducted from the user’s GX Account.
However, the bank has introduced a balance-based waiver that allows eligible customers to receive a full refund of the RM12 charge. To qualify, customers must maintain an average balance of RM1,000 or more in their GX Account for 30 consecutive days from the date of the card’s issuance. If the condition is met, the fee will be refunded automatically.
The new fee applies exclusively to physical cards, and digital card issuance remains unaffected. Customers are advised to review the full terms in the revised Product Disclosure Sheet here.
(Source: GX Bank)
Samuel writes about personal finance and financial news, focusing on how banking updates, policies, and promotions affect everyday money decisions. He enjoys making complicated financial topics easier to follow. Outside of writing, he spends his time watching TV shows and occasionally convincing himself he will only watch one episode.
Comments (2)
Quick update this future readers, this info is outdated. As of Aug 2026, GXBank will not refund your RM12
Thank you for flagging this. Under GXBank’s revised GX Card Product Disclosure Sheet, effective 18 August 2026, the balance-based refund described below no longer applies. The RM12 fee for a new or replacement physical card is now charged without any waiver. The revision also adds a RM1 fee for cash withdrawals at ATMs not operated by a bank, such as those found in some convenience stores or petrol stations. Withdrawals at other banks’ ATMs remain free.