TM has made some major revisions to its Unifi fibre broadband plans across board for both home and business customers, effective immediately. Among other things, the prices of each plan have been reduced so that they are more affordable, with the most basic plan now being set at 100Mbps for regular customers – as opposed to the previous 30Mbps. There is also a free speed upgrade offered for existing customers.

Unifi fibre broadband plans are now more affordable

With this latest update, the revised Unifi fibre broadband plans for home and business customers will now start at RM99 and RM129 per month (basic 100Mbps plan), respectively. This is then followed by the 300Mbps plan, 500Mbps plan, and two new individual top-speed plans for home customers, 1Gbps and 2Gbps. The 1Gbps and 2Gbps plans were previously only available to home customers as part of TM’s Unifi TV bundle plans; business customers, meanwhile, were able to sign up for individual 1Gbps and 2Gbps plans.

Here’s the table detailing the updated pricing for TM’s revised Unifi fibre broadband plans:

Customers	Plans	Previous pricing	Latest pricing
Home customers	100Mbps 300Mbps 500Mbps 1Gbps 2Gbps	RM129 per month RM149 per month RM209 per month N/A N/A	RM99 per month RM139 per month RM159 per month RM289 per month RM319 per month
Business customers	100Mbps 300Mbps 500Mbps 1Gbps 2Gbps   * All business plans come with free voice plan and premium support	RM139 per month RM249 per month RM299 per month RM349 per month RM399 per month	RM129 per month RM199 per month RM239 per month RM319 per month RM369 per month

To celebrate the rollout of these revised plans, TM is offering a limited-time-only promo, where the price for the 100Mbps plan is further reduced to RM89 and RM99 per month for home and business customers, respectively. This deal will be available until further notice.

Meanwhile, the existing Rahmah Unifi 30Mbps plan (now priced at RM69 per month) will now only be made available to selected groups of customers. These include senior citizens, persons with disabilities, B40 households, as well as army, police, and coast guard veterans.

Existing home & business customers: Free speed upgrade

In addition to this, TM also said that it will be honouring its existing customers with a free speed upgrade as a token of gratitude for their continued support. More than three million customers will be automatically upgraded from their current fibre broadband plan to the next speed plan in phases over the next three months (until January 2024), so if you’re currently on the 30Mbps package, you’ll be upgraded to the 100Mbps plan – and so on:

• 30Mbps plan to be upgraded to 100Mbps plan
• 100Mbps plan to be upgraded to 300Mbps plan
• 300Mbps plan to be upgraded to 500Mbps plan
• 500Mbps plan to be upgraded to 800Mbps plan
• 800Mbps plan to be upgraded to 1Gbps plan

TM further shared that it will continuously update all eligible customers on the status of the upgrade through email, SMS, and other official channels, but you can also log in to your Unifi Self Care portal to check. Alternatively, you can do a broadband speed test to try out your new speed as well.

Note that some customers may be required to change their equipment to enjoy this speed upgrade. In this case, TM will reach out to you to make enquiries, and you’ll have the option to make only a one-off payment for the device price, or refresh your existing contract to a new 24-month contract.

Do be aware that this free speed upgrade will not be applicable to customers who are on the Rahmah Unifi 30Mbps plan and the highest 2Gbps plan (although 2Gbps subscribers will be given a token of appreciation).

New Unifi Fibre + Mobile package

TM also announced the introduction of a new bundle package that combines a 100Mbps fibre line and an unlimited 4G + 5G Unifi mobile data plan, in addition to a free 5G smartphone. Priced at RM149 per month, this package will bind you to a 36-month contract.

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With these updates, TM said that it hopes to be able to serve its customers better moving forward. It also seeks to offer improved customer experience via various channels, including its customer service, Unifi Elite team, and myUnifi mobile app.

(Sources: Unifi, Lowyat.NET)

• TAGS:
• myUnifi Mobile App
• Telekom Malaysia
• TM
• Unifi
• Unifi Fibre Broadband Plans