Missed a receipt after a bank transfer? RHB Bank has added a useful fix to its mobile banking app that lets customers retrieve and download proof of payment for past transactions, without needing to contact the bank or dig through old screenshots.

The feature is available now on the RHB Mobile Banking app for Current and Savings account holders.

Finding Proof Of Payment You Never Saved

Most people close the app the moment a transfer goes through. If you did not screenshot the payment confirmation at the time, that proof of payment was effectively gone until now.

With this update, customers can pull up a history of past transactions and download documentation for any of them. These can then be saved or shared directly from the app, which makes the process straightforward if you need to send proof to someone quickly.

Filtering By Month Makes It Easier To Track Down Specific Transactions

The transaction history screen includes a month filter, so you are not forced to scroll through an unbroken list of entries to find one specific payment. If you remember roughly when a transaction took place, you can narrow it down without much effort.

When This Feature Actually Changes Things

The practical value shows up most clearly in situations where documentation comes up after the fact. Expense reimbursements at work, for instance, sometimes take time to process, and a manager or finance team may ask for records weeks after the original transaction. The same applies to freelancers or small business owners who track payments manually and occasionally fall behind on record-keeping.

For everyday banking, it also removes a low-level but recurring frustration. Sending money to a friend and forgetting to screenshot the confirmation, only to have them follow up later, is common enough that having a retrieval option is a genuine quality-of-life improvement.

There is no announced limit on how far back the transaction history goes, though RHB’s general data retention policies would likely apply. Customers who rely on the feature for formal purposes, such as tax documentation or supplier payments, may want to verify how many months of records are accessible within the app before assuming it covers an extended period.

Follow us on our official WhatsApp channel for the latest money tips and updates.

Christina Chandra

Christina writes about personal finance with an eye for making the complicated feel straightforward. She is drawn to the everyday money decisions people face and genuinely enjoys finding the clearest way to explain them. Between articles, she is probably napping, on a hiking trail, or terrorising her sister’s cats.

About THE AUTHOR

Christina Chandra

Christina Chandra

Christina writes about personal finance with an eye for making the complicated feel straightforward. She is drawn to the everyday money decisions people face and genuinely enjoys finding the clearest way to explain them. Between articles, she is probably napping, on a hiking trail, or terrorising her sister's cats.

See all articles

•