ShopeePay has increased its wallet limit to RM30,000, making it the highest e-wallet balance currently available in Malaysia. The change took effect on 21 January 2026 and applies to users who have completed ShopeePay’s electronic know-your-customer verification process.

Existing users who are already e-KYC verified will be automatically upgraded to the new RM30,000 wallet limit. New users, as well as existing users who have not yet completed verification, will gain access to the higher limit once their e-KYC process is successfully completed.

Higher Limits For Wallet Balance And Transactions

Previously, ShopeePay users were limited to a maximum wallet balance of RM9,999. With the update, the wallet limit has been raised to RM30,000.

Daily transaction limits have also been increased to RM30,000, while the monthly transaction limit has been expanded to RM180,000. The annual transaction limit now stands at RM360,000, up from RM120,000 previously.

These changes are intended to support users who rely on ShopeePay for frequent payments, transfers, and withdrawals.

Per-Transaction Cap Remains Unchanged

Despite the higher wallet and transaction limits, individual payments, transfers, and withdrawals remain capped at RM9,999 per transaction. ShopeePay said this cap remains in place to comply with regulatory requirements.

Users who need to make larger payments will still need to split transactions into smaller amounts.

Adjustable Daily Limits With Cooling-Off Period

ShopeePay users are assigned a default daily transaction limit, which can be adjusted through the app under the Transaction Limit settings. When users increase their daily limit, a three-hour cooling-off period applies before the new limit takes effect.

The cooling-off period is intended as a security measure to reduce the risk of unauthorised transactions.

More Flexibility For High-Value Payments And Transfers

The higher wallet and transaction limits give verified users greater flexibility when managing larger payments or higher monthly spending through ShopeePay.

For users who have not yet completed e-KYC verification, the update also highlights the role of verification in unlocking higher limits and expanded transaction capacity.

Follow us on our official WhatsApp channel for the latest money tips and updates.