Transport Ministry Releases Guideline For P-Hailing Services
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transport minister wee ka siong

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The Transport Ministry has released a guideline for p-hailing services, which is defined as food, drinks, and parcel delivery using motorcycles. The guideline, which contains stipulations regarding traffic rules and health issues, must be obeyed throughout the ongoing period of the movement control order (MCO).

According to Transport Minister Datuk Seri Wee Ka Siong, the guideline is meant to reassure the Malaysian public that their delivered items and parcels are safe as the country combats the spread of the Covid-19 pandemic. It is also to ensure the well-being of those working in the p-hailing trade.

A number of rules were highlighted in the guideline, such as riders should sanitise their delivery boxes daily according to the recommendations provided by the Ministry of Health. They are also cautioned to wear face masks, practise contactless transactions, and clean their hands frequently.

p-hailing covid-19

(Image: Malay Mail/Miera Zulyana)

“Riders should also adhere to the advisories issued by the Majlis Keselamatan Negara (MKN) including not entering the red zones. This is to protect the safety of those who have to travel long distances and to curb the spread of the virus,” said Wee in the statement.

Wee further advised p-hailing riders against using interstate highways for journeys that exceed more than 10 kilometres. He also reminded them that operating hours are limited only to between 8am to 8pm, and that the operating hours and types of items that can be delivered are also subjected to zonal restrictions and MKN’s updated regulations.

Additionally, all p-hailing riders are required to register with the mySejahtera app, which was launched to aid the Ministry of Health in monitoring the Covid-19 outbreak in the country. Riders must also carry authorisation letters from their employers or local authorities to prove that they have a reason to be on the road.


The guideline stipulated as well that the companies providing p-hailing services must provide full cooperation to the Ministry of Health in conducting contact tracing if any of their riders are diagnosed with Covid-19.

Aside from Covid-19 precautions, riders are reminded to also abide by basic rules, such as possessing a valid driver’s licence, be at least 18 years of age, and not be blacklisted by the Road Transport Department (JPJ) or Royal Malaysia Police (PDRM).

(Source: The Edge Markets)

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