When you need cash, where do you go? For most urban Malaysians, there’s probably an ATM or bank branch within walking distance. But for many others across the country, getting cash means a 30-minute drive, or longer.

Malaysia has roughly 3,000 bank branches serving over 33 million people. Pos Malaysia operates more than 600 post offices nationwide, including locations where banks simply don’t have a presence. In communities with limited banking infrastructure, the post office has always been more accessible.

You’re already there every week or month anyway, sending parcels, paying utility bills, renewing car insurance and road tax, or buying stamps. A partnership between Pos Malaysia and PayNet now means that the same visit can include withdrawing cash from your bank account.

Getting Cash Is Just Another Counter Service

PayNet operates the national payment network that powers ATMs across Malaysia. Through the MyDebit Cash Out service, that infrastructure extends to Pos Malaysia counters.

Walk into your local post office to send a parcel, pay bills, or renew your road tax. After the counter staff completes your transaction, ask to withdraw cash using your MyDebit card. They process it through PayNet’s network, and you walk out with up to RM500 in cash. No registration or special setup required.

This changes how you plan your day. Mak Cik sending parcels to her children in KL gets her market money at the same counter. Small business owners paying monthly bills withdraw operating cash on the spot. Weekend drivers renewing road tax have travel money in hand before heading out.

The Post Office You Already Know

For over 200 years, Pos Malaysia has been part of Malaysian communities. The post office is where you’ve been going since you were a kid, where you know the counter staff by sight.

That familiarity matters, especially when it comes to money. Withdrawing cash at the post office doesn’t feel like learning a new system. You complete your usual postal transaction, then add a cash withdrawal request, just like any other counter service.

This particularly helps rural and semi-urban areas where digital banking feels less accessible. Face-to-face transactions with familiar staff remove the uncertainty.

Pos Malaysia has evolved from a mail-focused service into a multi-service provider. The post office in your neighbourhood isn’t just for stamps and parcels anymore. Partnering with PayNet extends this transformation, turning 600+ locations into access points for basic banking needs.

Bank Negara Malaysia has identified underserved communities, particularly in rural areas, as needing improved access to basic financial services. Limited ATM access is a real challenge in many parts of the country. BNM data shows Malaysia has approximately 54 ATMs per 100,000 adults, concentrated in urban areas.

In urban Kuala Lumpur, you might have three banks within a 10-minute walk. In smaller towns and rural areas, that same radius might only contain a post office. This partnership helps narrow the gap.

Next Time You’re There

The RM500 withdrawal limit covers most everyday needs: weekend grocery money, petrol for the week, or having cash ready for services that don’t accept cards yet.

Next time you visit Pos Malaysia to send a parcel, pay bills, or renew your car insurance and road tax, try the MyDebit Cash Out service. Bring your MyDebit card from any Malaysian bank. After completing your postal transaction, request your cash withdrawal at the counter.

The service is available at more than 600 post offices nationwide. For Malaysians juggling multiple errands and separate banking trips, consolidating everything into one stop might change how you plan your day.

Ready to try it? Find your nearest post office at pos.com.my and bring your MyDebit card on your next visit.