26th March 2026 - 2 min read
HSBC Malaysia will begin sending transaction and activity alerts through push notifications and email via the HSBC Malaysia Mobile Banking app from 28 March 2026, with the rollout taking place in stages. The update will cover a wider range of banking activity, giving users more immediate updates when payments, transfers, or account changes take place.
The new alerts will apply to common banking transactions, including DuitNow Pay-to-Account, DuitNow Pay-to-Proxy, DuitNow QR, online banking and wallet transactions, Interbank GIRO, intrabank transfers, FPX payments, and credit card payments. Alerts will also be sent for payments to third-party credit cards, payments to your own HSBC credit card, and changes to personal details linked to the account.
To receive push notifications, you need to enable them in the HSBC Malaysia app and also allow notifications in your phone settings. If notifications are switched off at device level, the alerts may not appear even if they are enabled within the banking app.
Email alerts will only reach you if your email address is up to date in HSBC Online Banking. This can be updated through the personal details section, which means it may be worth checking if you have recently changed your contact details.
The main change is that alerts will now apply to more routine banking activity, not just selected account events. You may start receiving notifications for everyday transactions such as DuitNow transfers, online payments, and card payments, making it easier to tell when money has moved out of your account or when account details have been updated.
This is particularly relevant if you rely heavily on digital banking, as more frequent alerts can help you spot unfamiliar transactions sooner. At the same time, you may want to review your notification settings so important alerts are not missed.
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Samuel writes about personal finance and financial news, focusing on how banking updates, policies, and promotions affect everyday money decisions. He enjoys making complicated financial topics easier to follow. Outside of writing, he spends his time watching TV shows and occasionally convincing himself he will only watch one episode.
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