The Inland Revenue Board (LHDN) has announced that it will resume operations with limited services, starting from today until the end of the third phase of the movement control order (MCO). This move involves all LHDN premises, except for those at Revenue Service Centres and Urban Transformation Centres.
However, LHDN emphasised that it will prioritise online services. It further added that e-Filing and Bantuan Prihatin Nasional (BPN) counters will remain closed as the application and appeal for these can be done online. Tax briefings and the reopening of service counters outside of LHDN offices, too, will be postponed until further notice.
In a statement, LHDN also noted that all visitors to its premises will be required to observe stringent Covid-19 measures. Their temperatures will be checked, and they must wear face masks and practise social distancing. Additionally, those who have appointments with LHDN officers will need to fill in a health declaration form (BPK) before they can proceed with their sessions.
That said, the public is urged to postpone their visits to LHDN premises unless it is absolutely necessary. LHDN stressed that most tax-related matters can be conducted through calls, emails, and the LHDN portal.
For more information or enquiries, you can contact LHDN through the Hasil Care Line (HCL) at 03-8911 1000 (local) or 603-8911 1100 (overseas), as well as the HASiL Live Chat. Alternatively, you can use LHDN’s feedback form, or Facebook and Twitter.
(Source: Malay Mail)