Save The Environment And Pay Your Indah Water Bills Online

water green

water green

If you’ve been following the news – or even the local weather – over the past few years, the term “climate change” (and its consequences) would probably be familiar to you. With carbon emissions causing global warming and increasing temperatures, both individuals and governments have been pushed to make a change and do their part for the environment.

The paper and pulp industry is one of the largest contributors to global warming, resulting from massive deforestation worldwide. According to the Global Forest Resource Assessment, an estimated 80,000 to 160,000 trees are cut down on a daily basis to make way for the paper industry, with a total of 24 trees producing 1 tonne of printing paper. What’s more is that paper manufacturing contributes to air pollution as well as contaminates 20,000 gallons of water per 1 tonne of paper produced. With deforestation being responsible for 10% of all global warming emissions, it is then easy to grasp the importance of minimising paper production.

Going green on the individual level by simply reducing, reusing and recycling waste can have massive economic benefits, if done communally. After all, it directly correlates with our carbon footprint, and the survival of our very species!


In accordance with this, Indah Water Konsortium (IWK) has launched its initiative to go paperless. Under its plan to go green IWK is encouraging its customers to convert their billing methods to e-bills by June 2020. Once done, customers will receive email notifications as soon as their sewerage bill is ready, instead of a bill via post. With the e-bill, customers will benefit by easily having access to their bills anytime, anywhere.

IWK customers can register for e-billing through its official website. Since the e-bill’s launch in June 2018, IWK has seen more than 200,000 registrations nationwide, making the prospect of a paperless service very promising.

The national sewerage company also offers a mobile application for both iOS and Android phones which allows customers to check their balance and make payments conveniently. Customers can learn more about the mobile application on IWK’s website.

water laptop

Effective January 2020, IWK has also announced that it will be changing the billing cycle to every six months instead of the previous four-month cycle, meaning customers will receive their IWK bill twice a year. The new cycle will only involve domestic customers, including government quarters. In this way, by eliminating the need for paper bills through the e-bill service and expanding the billing cycle, IWK intends to do its part for the environment, particularly in saving our trees.

The company too hopes that these initiatives will assist it in regard to its tariff model. Since IWK began operating, billing charges have stayed consistent while revenue gaps have increased due to rising operating expenditures, along with the high risk factor of its services and facilities. Going paperless, combined with the adjustment in tariff will then be helping IWK to be independent of larger government subsidies, all while improving the company’s sustainability.

In such a win-win situation, IWK manages to sustain its business model and simultaneously prove its environmentally-conscious beliefs. For more information on IWK’s e-bill service and mobile applications, customers may visit its official website.

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Thiam Choon Joo
6 months ago

If using e-billing reduce ur paper. What to reduce the rate of from 21 Blok Tarif (m3). Is a big jump from Rm0.80 to Rm2.00. Think about it.

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