Here's how you can claim for In-patient & Day Care Surgery Benefits:
- If you choose to visit a panel hospital
Present your ID and inform the hospital you are covered with Etiqa. The eligible hospital expenses will be paid by Etiqa, subject to the annual limit of the plan you signed up. For plan with deductible, you will need to pay for the expenses up to the deductible amount per admission while the remaining eligible expenses are covered by Etiqa.
- If you choose to visit a non-panel hospital
You are required to pay for the hospitalisation expenses upon discharged. Submit the necessary documents to Etiqa for reimbursement of the eligible hospitalisation expenses within 30 days from the discharge date.
Here's how you can claim for Out-patient Benefits:
You are required to pay for the Out-patient expenses. Submit the necessary documents to Etiqa for reimbursement of the eligible Out-patient expenses within 30 days from the discharge date.
For more information and a list of Panel Hospitals, download the claim guide.
Should you have questions, you can email Etiqa at [email protected] or call 1-300-13-8888.