RHB Shell Visa Credit Card Introduces New Cashback Structure Starting 28 July
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(Image: Shell Malaysia)

RHB Bank Malaysia is updating the cashback structure for its RHB Shell Visa Credit Card and Shell Visa Credit Card-i, effective 28 July 2025. The revised structure introduces more targeted rewards and increases the maximum monthly cashback to RM110, provided cardholders meet the required spending across several categories. This marks a slight improvement over the previous cap of RM100 per month.

However, the higher potential comes with notable changes. The monthly cashback cap for Shell petrol will be reduced from RM50 to RM30. Meanwhile, the former RM50 combined cap for groceries, e-wallets, and utilities is now split into separate RM10 caps per category, limiting cashback in those areas unless spending is spread more broadly.

A new category for overseas spending has been introduced, offering up to RM50 in cashback per month. At the same time, the spending tiers needed to unlock higher cashback rates have been raised from RM800, RM1,500, and RM2,500 to RM1,000, RM2,000, and RM3,000 respectively.

Cashback Value by Category Has Increased and Shifted

The table below shows the maximum cashback in RM available by spending category, comparing the previous structure with the revised version.

CategoryBefore 28 July 2025From 28 July 2025 Onwards
Petrol (Shell)Up to RM50Up to RM30
GroceriesPart of shared RM50 capUp to RM10, with RM250 minimum spend
e-Wallet & OnlinePart of shared RM50 capUp to RM10, with RM500 minimum spend
UtilitiesPart of shared RM50 capUp to RM10, with RM250 minimum spend
Overseas SpendNot availableUp to RM50, with RM500 minimum spend
Other Spend0.2%, no cap0.2%, no cap
Maximum CashbackRM100 per monthRM110 per month

Previously, groceries, e-wallet transactions, and utilities were grouped under a single RM50 cap. The new structure assigns a separate cap to each, introduces cashback for overseas spend, and increases the overall maximum cashback potential.

Spending Tiers, Category Requirements, and Caps Have All Been Updated

In addition to the new RM110 cashback cap, other key features of the card have been revised. These include higher monthly spend tiers, category-specific minimum spend requirements, and updated cashback caps.

FeatureBefore 28 July 2025From 28 July 2025 Onwards
Monthly Spend TiersRM800 / RM1,500 / RM2,500RM1,000 / RM2,000 / RM3,000
Minimum Spend Per CategoryNot requiredRM250–RM500, depending on category
Cashback CapsRM50 shared (groceries, online, utilities)RM10–RM50 per category
Other Spending Cashback0.2%, no cap0.2%, no cap

The higher spend thresholds and new per-category requirements mean that cardholders will need to plan their spending more strategically to qualify for the highest cashback rates.

TierMonthly Total Eligible Spend (RM)Petrol Spend (Shell)Grocery Spende-Wallet Top-up and Online SpendUtilities SpendOverseas SpendOthers Spend
11,000 – 1,999.993.0%1.0%1.0%1.0%1.0%0.2%
22,000 – 2,999.995.0%2.0%2.0%2.0%2.0%0.2%
3≥ 3,000.0012.0%5.0%5.0%5.0%5.0%0.2%
Minimum Spend per Category (RM)RM250RM500RM250RM500RM500
Maximum Monthly Cashback Capping (RM)RM30RM10RM10RM10RM50Unlimited

What These New Cashback Rules Mean for Your Monthly Spending

Cardholders who were previously accustomed to earning maximum cashback by focusing on petrol or a few broad categories will need to adapt. The new structure rewards broader, more deliberate spending. For example, earning RM10 in groceries cashback now requires at least RM250 spent on groceries in the same month. Likewise, overseas spending of RM500 can now earn up to RM50, which was not previously possible.

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While the new system allows higher earnings overall, it requires more planning and closer tracking. The increase from RM100 to RM110 is only accessible if a cardholder qualifies across all cashback categories. Those who do not meet minimums in one or more categories may find their monthly rewards are similar to, or lower than, before.

How the Cashback Will Be Calculated During the Switch

The new cashback structure starts on 28 July 2025. If your credit card statement period includes both before and after this date, your cashback will be split into two parts.

Transactions posted before 28 July will follow the old cashback rules, with a maximum of RM100 per month. Transactions posted on or after 28 July will follow the new rules, which offer up to RM110 per month with individual category caps and spend requirements.

For example, if your billing cycle is from 12 July to 11 August, any spending between 12 and 27 July will use the old structure. Spending from 28 July to 11 August will be calculated under the new structure. This split ensures your cashback is calculated fairly during the transition period.

Customer Support and Further Information

If you have any questions about the updated cashback structure or how it applies to your card usage, you are encouraged to visit the RHB website for full details. You may also contact RHB Customer Service using the number printed on the back of your RHB Shell Visa Credit Card.

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Frankie S
4 months ago

Goob review by the author. At tier 3 (>3000 monthly spend), grocery, online spend and utilities spend given by RHB is 5% but totally misleading. With a cap of RM10 cash back per month and minimum spend required, the correct % cashback at tier 3 for grocery should be 4%, online spend 2% and utilities 4%. It is meaningless to give e.g. 50% cashback but limited by 2 conditions, maximum cash back and minimum spend. And it should not be called an RHB Shell card if the maximum cashback of petrol spend at Shell (RM30) is less than the overseas… Read more »

Muz. A.
3 months ago
Reply to  Frankie S

Breaking news! They have deferred the roll out lol RHB! What a joke
Hopefully because they realized they’ll lose customers due to this new structure

Anonymous
3 months ago
Reply to  Muz. A.

Deferred the roll out? U meant the revised card features? What is your source of this “breaking news”?

Dutch
2 months ago
Reply to  Muz. A.

No, they did not… 5% wallet rebate at 3k spend capped at rm10 is stupid, but well i already milked them for 2 years for at least rm50 a month, its a good farewell. GG rhb

Anonymous
3 months ago
Reply to  Frankie S

Absolutely, couldn’t agree more!

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