26 Oct - 2 min read
Experian Information Services has received approval from Bank Negara Malaysia (BNM) to once again access the Central Credit Reference Information System (CCRIS). This came following the central bank’s acceptance of Experian’s security assessment, which indicated no evidence of any compromise in its systems, servers, or facilities.
According to Experian, this approval makes it the first credit reporting agency to have its access to CCRIS restored after BNM temporarily suspended CCRIS access for all such agencies at the end of September. BNM had made the decision after it was made aware of a potential cyberattack involving credit reporting agencies in Malaysia, with there being eight agencies registered in Malaysia.
“In line with BNM’s directive, Experian conducted an extensive internal security investigation and engaged an independent global expert in cyber security to conduct a security compromise assessment. All investigations have found no evidence of any compromise in Experian’s systems, servers or facilities,” the agency noted in a statement, adding that it has assisted in BNM’s investigation by providing all relevant compromise assessment documentation as requested.
Experian also acknowledged the necessity to maintain sound information security systems and protocols so as to protect the data integrity of their clients. It said that it frequently conducts regular checks and audits to ensure that its IT infrastructure, edge devices, networks and data are always protected.
The chief executive officer of Experian Malaysia, Dawn Lai further said that the agency is now actively working with its clients and consumers to resolve and re-establish any information gaps that may have cropped up during the suspension period. “Our goal is to enable them to return to business as usual expeditiously, with the highest level of service and commitment they have always received,” she said.
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