The Ministry of Health will upgrade all government hospital and clinic payment counters in Malaysia to accept e-payments fully.
The plans to introduce cashless payments in all government clinics nationwide were first introduced by the former health minister Datuk Seri Dr Dzulkefly Ahmad in 2019. The current minister of health Datuk Seri Dr Adham Baba said that in 2019, 99 facilities were equipped with point-of-sale terminals to process e-payments, while 413 ministry facilities received the upgrade in 2020. This was achieved with the assistance of RHB Bank Berhad, CIMB Bank, Maybank, and Public Bank.
Overall, the ministry has 1,300 health clinics and 144 government hospitals in Malaysia and efforts need to be made to ensure the facilities are capable of processing cashless payments. “This is a national digitisation effort, we want to reduce the use of cash to lower the risk of spreading viruses or germs,” said the health minister.
Dr Adham Baba added that the assistance and determination of all ministry employees – especially counter staff – will be needed in order to encourage patients to use e-payment methods. “The ministry’s goal of inculcating cashless payments will be realised with everyone’s cooperation. This step will hopefully reduce the use of cash and increase the efficiency and integrity of the public service,” he said.
The minister further urged all state health directors to start the digitisation process by encouraging cashless payments until it becomes the norm at the facilities under their supervision.
The health minister was speaking at the a prize-giving ceremony for the MyDebit campaign, where he shared that the use of debit cards in payments for health services showed an increase from 1,841 transactions in early 2020 to 7,217 transactions at the end of the same year. “I urge all ministry facilities to increase the use of debit or credit cards among patients at payment counters even though the campaign has ended,” he said.
(Source: The Sun Daily)