Keretapi Tanah Melayu Berhad (KTMB) has officially launched the new open payment system for its commuter services, allowing passengers to now also use credit cards, debit cards, and e-wallets for the payment of fees at automated control gates. This is on top of existing payment methods, including the Touch ‘n Go (TNG) card and the KTM Wallet QR code.

Made operational at 80 stations in the Klang Valley and northern region, it is said that transactions made using the new system can be completed within one to five seconds. However, the system is only available for KTMB’s Komuter services; it is not enabled for the Electronic Train Service (ETS) as this specific service requires online booking to reserve seats.

Transport Minister, Anthony Loke, who officiated the system, said that KTMB had begun upgrading its system in September 2022, starting in the Klang Valley. “The transformation work to the open payment system has been fully completed in just over a year. KTMB fully funds this project without any injections from the government. Kudos to KTMB for their forward-thinking initiative and swift, precise execution,” he commented.

Back in October 2023, Loke had said that KTMB was expected to enable the open payment system for its commuters in the Klang Valley in mid-November, allowing them to use credit and debit card for payments. Support for debit card payment was eventually rolled out in early November, with KTMB saying that it’ll also expand the system to include the use of Apple Pay and Samsung Pay soon.

The transport operator also recently introduced its Rail Rewards loyalty programme, where passengers can earn reward points for every ticket purchased via the KTMB Integrated Ticketing System (KITS). These reward points can then be redeemed for the purchase of subsequent train tickets.

(Source: Malay Mail)

• TAGS:
• Anthony Loke
• Keretapi Tanah Melayu Berhad (KTMB) Komuter
• KTM Berhad
• KTM Komuter
• KTMB
• KTMB Integrated Ticketing System (KITS)
• Open Payment System
• Public Transport Open Payment System