Digi has introduced altHR, a new digital workforce management solution meant to help Malaysian companies digitise their human resource (HR) processes, empower their employees, as well as improve the employee engagement experience.
The new app also carries various features to help companies cope with “new normal” practices amidst the Covid-19 pandemic, such as a preference for contactless processes. The HR department, for instance, can use it for the virtual hiring/onboarding of new employees, contactless time tracking, paperless leave and expense management, as well as other administrative processes.
Meanwhile, employees can easily submit leave applications, claims, and travel requests, as well as access important documents including digital sales kits, payslips, and handbooks through the app. They’re also able to get updates on the company’s latest updates and announcements. Moreover, the app is equipped to let employees carry out essential services, such as paying their utility bills and purchasing vouchers.
Another advantage is that altHR is an app-based platform, which means all its functions can be accessed through the phone (or through the browser, if you prefer). Companies will not need to commit to further IT investments. There are also plans to integrate other components within altHR – like business development and retail management – for a more developed app.
According to the chief digital officer of Digi, Praveen Rajan, altHR was conceptualised from the telco’s own HR needs. “As part of our own digital transformation, we needed a solution to enhance our employee experience and improve our HR operations, but after an endless search for the ‘perfect’ HR solution, we decided to build our own, and it has totally transformed the way we manage our HR processes,” he said.
Praveen also said that Digi had subsequently continued to improve the app with the aim of creating more than just a digital HR solution, but an app that empowers all other aspects of a business. They then went on to use altHR internally for three years. “Through countless iterations and improvements, we feel it is now the right time to share our experience with Malaysian SMEs to help their businesses to recover and grow as quickly as possible,” he added.
This decision is further supported by a survey that Digi had commissioned prior, which showed that 8 out of 10 HR personnel in SMEs agree that digital tools can help ease workload. However, it also indicated that most Malaysian SMEs are not fully ready for the digitalisation process due to the high costs, complex systems, as well as lack of understanding and skilled manpower. Digi said that altHR is built exactly to address these pain points.
The altHR app is currently available for free until 31 December 2020, valid for the first 50 employees. Outside of this deal, employers are charged an introductory price of RM15 per month for every employee, applicable to all advertised modules.