Grab Hit By Service Disruption Across Several Countries Since Morning, Including Malaysia
Author Avatar

Grab has been hit with technical difficulties since this morning, causing in a disruption of services for not just its Malaysian users, but also those in Singapore, Indonesia, Thailand and the Philippines.

“Dear users, we are currently experiencing a service disruption, which may result in your Grab app not working as expected. Our team is currently looking into this and we will update when the app is back up & running. Apologies for the inconvenience & thank you for your patience,” Grab Malaysia shared in its latest Twitter post at 9.19am. No other explanation was provided, and it also did not share an estimated recovery time.

Affected users across the region have taken to expressing their frustration on Grab’s social media pages, with many saying that they were unable to book rides or access other services.

Drivers and GrabFood riders, too, were impacted by the disruption, causing them to be unable to receive jobs. One user commented that this has “rendered us all ‘jobless’ in full gear.”

As of the time of writing, Grab users accessing the app will be greeted by a fairly empty homepage, with its usual promotional materials missing. Attempts to book rides also failed; we were able to access the map and select pick-up locations, but eventually came to a dead end with an error message.

For context, Grab has presence in more than 400 cities in eight countries across Southeast Asia. We will continue to keep an eye out for updates from Grab, and will share more soon.

(Sources: Grab, CNA, Lowyat.NET)

0 0 votes
Article Rating


Comments (0)

Notify of

Inline Feedbacks
View all comments
Top Apps Articles
Post Image
Astro 4K Ultra HD Broadcast To Be Available For Subscription By The End of This Year
Brian Chung
- 14th August 2018
By the end of 2018, Astro customers will be able to watch football matches in Ultra HD. Read on to know more about the 4k Ultra HD service.
Post Image
Shopee Introduces SPayLater, Lets Users Buy Items Now And Pay Later
Alex Cheong Pui Yin
- 18th January 2021
Shopee has introduced a new payment feature that lets its Malaysian users purchase items and pay for them […]
Post Image
How To Pay TNB Bills With Boost, GrabPay, And Touch ‘n Go eWallet
Pang Tun Yau
- 13th February 2020
In recent months, e-wallets (and even Shopee and Lazada) began offering bill payment options, which means Malaysians can […]
Post Image
TNG eWallet Users Can Now Transfer Money To Bank Accounts Via DuitNow Transfer
Alex Cheong Pui Yin
- 25th March 2022
Touch ‘n Go (TNG) eWallet has updated its DuitNow Transfer function, enabling users to also transfer funds out […]

Related articles

Related Posts Image
Related Posts Image
Related Posts Image
Related Posts Image