Lazada Introduces Priority Delivery, Same Fee As Standard Delivery
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E-commerce platform Lazada has rolled out a new shipping option called Priority Delivery, which allows you to choose if you’d like your orders to be prioritised for a faster delivery. Enabled for selected Lazada merchants and products, the service is currently available only within the Klang Valley.

In its FAQ, Lazada clarified that with Priority Delivery, customers can expect to receive their parcels within one to three working days from the day their orders are successfully placed (no deliveries on Sunday and public holidays). More specifically:

  • Orders placed before 8pm on a weekday: Parcels to be delivered on next working day or the day after
  • Orders placed after 8pm on a weekday: Parcels to be delivered within two to three working days

Here’s a table from Lazada to better clarify the expected schedule for Priority Delivery service:

Lazada also noted that although it is committed to delivering its Priority Delivery parcels on time, some leeway needs to be given for orders that are placed on holidays, sale campaigns, or over the weekend (Friday and Saturday); the delivery date for these purchases may be extended. Unforeseen events such as bad weather, accidents, and movement restrictions, too, may impact its service.

Additionally, it is worth noting that the delivery time for Lazada’s Standard Delivery within Klang Valley, too, stands at one to three working days, but it does not necessarily prioritise orders that are placed before 8pm (as Priority Delivery would do).

As for the price, the e-commerce platform has confirmed that customers are not required to pay extra in order to tap into the perks of its Priority Delivery service. In other words, the fee for Priority Delivery will be the same as Standard Delivery shipping fees that you will need to pay to ship your items.  

If you’d like to check whether a product is eligible for the Priority Delivery service, simply head on over to the product’s detail page. If it qualifies for the service, you will see the Priority Delivery logo displayed within the page, as well as be offered the option at the checkout page.

Alternatively, you can use the search filter funnel to help you focus solely on products that are eligible for Priority Delivery (“Priority Delivery” under the “Service & Promotion” section).

(Source: Lazada)

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