Setel Introduces New Delivery Service, Setel Express, With Minimum Payment RM5 Per Parcel
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The Petronas-backed e-payment app Setel has rolled out a new delivery feature by the name of Setel Express, which “specialises in intra/inter-state deliveries, with 24-hour, next-day delivery intracities.” The service is, however, currently operating only within Peninsular Malaysia.

According to the Setel Express website, users can seamlessly and conveniently tap into the new service via the Setel app with a minimum payment of RM5 per parcel. From there, they can choose from four types of deliveries:

  • Door to door: From sender’s doorsteps directly to recipient’s address
  • Point to door: From a Setel Express hub to recipient’s address
  • Point to point: From a Setel Express hub to another Setel Express hub near to recipient (for collection)
  • Door to point: From sender’s doorsteps to a Setel Express hub near to recipient (for collection)

Setel Express also clarified that there are currently 12 Petronas petrol stations acting as Setel Express hubs across Klang Valley, Penang, and Johor – with more to come by the end of 2022. Additionally, you can check this postcode list to see if your area is included within Setel Express’ service coverage. Note, however, that this service is made available only to business customers for now; it will be expanded to include individual customers at a later date.

In its FAQ, Petronas further shared that Setel Express was previously known as Logistika – an earlier venture that it made into the business of B2B (business to business) delivery – although it was not integrated as part of the Setel ecosystem. Back then, Logistika also leveraged on the network of Petronas’ petrol stations to act as hubs (for unsuccessful deliveries), and functioned as a postpaid service.

(Source: Setel [1, 2])

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