HLB Customers To Receive Card Notifications Via Connect App Instead Of SMS
Author Avatar

Hong Leong Bank (HLB) has announced that as of 20 August 2022, customers who have installed the HLB Connect app will receive notifications for their HLB credit and debit cards via the app instead of SMS.

In its announcement, the bank shared that no sign-up process is necessary; all customers who have registered for the HLB Connect app will be automatically opted-in to receive notifications via the app. That said, you can change this setting If you prefer to receive your notifications via SMS – just make your request by calling HLB’s contact centre at 03-7626 8899.

Otherwise, HLB customers who receive notifications through the HLB Connect app can retrieve their messages by tapping on the Bell icon located at the top left corner of the app’s homepage when they fire it up. You can also look at previous messages if you tap on the Transaction tab.

Meanwhile, HLB customers who are not users of the HLB Connect app will continue to receive their notifications through SMS, as per usual. Aside from that, HLB also stated that email notifications will be fully discontinued for all customers. Those who are currently relying on emails for their card notifications will start getting these messages either via the HLB Connect app or SMS instead.

Finally, do note that this revision applies only to notifications regarding your debit and credit cards. You will continue to receive one-time passwords (OTPs) via SMS when you make any online transactions.

(Source: Hong Leong Bank)

0 0 votes
Article Rating

SHARE

Comments (0)

Subscribe
Notify of

0 Comments
Inline Feedbacks
View all comments
Top Apps Articles
Post Image
Astro 4K Ultra HD Broadcast To Be Available For Subscription By The End of This Year
Brian Chung
- 14th August 2018
By the end of 2018, Astro customers will be able to watch football matches in Ultra HD. Read on to know more about the 4k Ultra HD service.
Post Image
Shopee Introduces SPayLater, Lets Users Buy Items Now And Pay Later
Alex Cheong Pui Yin
- 18th January 2021
Shopee has introduced a new payment feature that lets its Malaysian users purchase items and pay for them […]
Post Image
How To Pay TNB Bills With Boost, GrabPay, And Touch ‘n Go eWallet
Pang Tun Yau
- 13th February 2020
In recent months, e-wallets (and even Shopee and Lazada) began offering bill payment options, which means Malaysians can […]
Post Image
BigPay Introduces New Local & International Remittance Service At Lower Rates
Christine Tay
- 23rd September 2019
BigPay users are now able to send money abroad at lower rates to selected countries in Southeast Asia.

Related articles

Related Posts Image
Related Posts Image
Related Posts Image
Related Posts Image