Grab users who top up their GrabPay e-wallets via online banking will now have to put in a minimum of RM50 instead of the original RM20. This new minimum top-up amount was originally supposed to take effect on 31 July 2020, but Grab revealed today that it had delayed the update to 7 September 2020 instead.
Grab had previously announced the revision to its GrabPay minimum top-up amount via online banking on 24 July. Numerous users have expressed their disapproval at the move, but the technology giant justified its decision as one that will provide a better cashless payment experience. It said that users will not need to top up as frequently, thereby letting them enjoy a faster checkout process.
Meanwhile, users who wish to top up in smaller amounts can still do so with their credit and debit cards, as well as Maybank2u. The minimum top-up amount for these methods remain unchanged at RM20.