18th January 2023 - 3 min read
Touch ‘n Go (TNG) eWallet has officially launched its Visa prepaid card, with applications for the long-awaited product now open to all users. Said to be Malaysia’s first numberless card, it will provide users with an easier payment experience, as well as enable them to enjoy various conveniences, such as making card payments at all Visa merchants globally and withdrawing cash at any ATMs worldwide.
In its FAQ, TNG explained that users will not need to manually top up their Visa prepaid card as the card balance is tied to their TNG eWallet balance. This means that as long as you have sufficient balance in your eWallet, you’ll be able to make purchases. On top of that, you will also be able to enjoy competitive and transparent foreign exchange rates when you use the card to perform transactions abroad. Note, however, that the TNG Visa prepaid card cannot be used for selected payments – such as public transportation, toll, and parking payments – due to technology limitation.
Meanwhile, as a numberless card, the TNG Visa prepaid card will offer greater privacy and fraud protection. If you would like to view your card details, simply tap into your TNG eWallet app, and head on to your account profile page (under the Visa Card section). Other security features that users can also utilise include the ability to set your PIN from the TNG eWallet app and to freeze the card if you suspect that your card details have been compromised.
In using the card, you will need to abide by certain daily and monthly limits, as indicated below:
Transactions | Limits |
ATM withdrawals | – 5 withdrawals per day (maximum RM1,000 per transaction) – Cumulative maximum of RM5,000 per day |
Online transactions | – 10 online transactions per day – Cumulative maximum of RM5,000 per day |
Offline transactions | Paywave – 5 transactions per day – Cumulative maximum of RM1,250 per day PIN – 10 transactions per day – Cumulative maximum of RM5,000 per day |
Monthly limits, meanwhile, are subjected to users’ existing TNG eWallet threshold.
As for fees, there is an application fee of RM10 (inclusive of the delivery fee of RM5) and an annual fee of RM8. At the moment, however, applicants can enjoy an RM5 waiver on the application fee, and will only need to pay the RM5 delivery fee. A donation of RM2 will also be made with every card application to benefit United Voice, an advocacy group for individuals with learning disabilities.
Do be aware as well that there is a fee of RM1.40 for ATM withdrawals made locally, and RM5 for ATM withdrawals made abroad.
If you’re interested to apply for the TNG Visa prepaid card, the application process is relatively simple; just head on over to your account profile page and tap on “Visa Card” under the Payments section. From there, tap on “Get Card Now”, and you’ll be prompted to key in all the necessary details and to make your payments.
TNG had first announced its plan to roll out the Visa prepaid card all the way back in October 2021. It eventually began rolling out the card to a limited group of users in a trial run at the end of December 2022.
(Source: TNG)
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Comments (3)
I think it would better if it could be used for public transportation, tolls and others.
I received my card today. After reading the terms and conditions, I DISAGREE with the many terms imposed on the need to generate usage.
I like to be excluded and have cancellation from further involvement with such debit card. Please help me to effect cancellation and any refund for the rm15 paid from my TnG account.
Thank you.
To cancel your card and discuss a potential refund for the RM15 payment, please reach out to their customer support team. They’ll help you out with the process.