Maybank Makes Secure2u Verification Mandatory For More Transactions
Author Avatar
(Image: Maybank)

Maybank said that it has enabled Secure2u as the only verification method accepted for several more online transactions and banking activities performed on the Maybank2u website and the MAE by Maybank2u (MAE) app, including applications for EzyPay Plus and supplementary credit cards. More importantly, the bank also noted that it will fully migrate its Secure2u feature to the MAE app starting from 1 July.

In its notice, Maybank clarified that Secure2u will be the only authorisation method accepted for the following listed transactions:  

Platforms/Effective datesServicesTransactions/Banking activities
Maybank2u website
(starting 16 May 2023)
Credit cards– Apply for EzyPay Plus
– Add supplementary card
Unit trust– Subscribe to unit trust
– Top up unit trust fund
Amanah Saham Nasional Berhad (ASNB)– link an ASNB account (via “Wealth”)
– Unlink an ASNB account (via “Settings”)
WAQFApply for WAQF
MAE app transactions
(starting by the end of May 2023)
Scan & Pay– Register for Scan & Pay
– Adjust daily and cumulative limits
ATM cash-outSet up ATM cash-out
Settings– Security: Change PIN
– Profile: Change mobile number
– Maybank2u: Change password and security question

This latest development complements Maybank’s recent reminder that it is completing its migration to Secure2u for all online card transactions by 1 July. With this, customers will no longer receive Maybank Secure Online Shopping (MSOS) codes when they make online purchases using their credit or debit cards.

For those who are still unfamiliar, the MSOS code is essentially your SMS one-time password (OTP) that is sent via SMS to authorise a card payment. Meanwhile, Maybank’s Secure2u is said to be “faster and safer”, where you’ll receive a push notification from within your Maybank mobile banking app to approve or reject a card payment.

In addition to these updates, Maybank also highlighted that it will be fully migrating Secure2u to the MAE app starting from 1 July, making it the only app that carries the Secure2u function. This is as opposed to the current situation, where customers who had previously activated Secure2u on the Maybank2u app are still allowed to use the verification feature on the older app (although new activations of Secure2u have been permanently moved from the Maybank2u app to the MAE app since September 2022).

Essentially, this update means that all Maybank customers will soon have no choice but to switch over to the MAE app if they want to approve any online transactions. It is also in line with Maybank’s eventual plan to phase out the Maybank2u app, leaving MAE app as the the bank’s only mobile banking app.

If you need help on how to activate Secure2u on the MAE app, here’s a guide from Maybank to help you out with the process:

Do note that there will be a 12-hour cooling period once you’ve enabled Secure2u on the MAE app; you will not be able to use Secure2u to verify any online banking transactions or activities during this period. This is in an effort to better combat financial frauds, said the bank.

(Source: Maybank)

0 0 votes
Article Rating


Comments (0)

Notify of

Inline Feedbacks
View all comments
Top Apps Articles
Post Image
Astro 4K Ultra HD Broadcast To Be Available For Subscription By The End of This Year
Brian Chung
- 14th August 2018
By the end of 2018, Astro customers will be able to watch football matches in Ultra HD. Read on to know more about the 4k Ultra HD service.
Post Image
Shopee Introduces SPayLater, Lets Users Buy Items Now And Pay Later
Alex Cheong Pui Yin
- 18th January 2021
Shopee has introduced a new payment feature that lets its Malaysian users purchase items and pay for them […]
Post Image
How To Pay TNB Bills With Boost, GrabPay, And Touch ‘n Go eWallet
Pang Tun Yau
- 13th February 2020
In recent months, e-wallets (and even Shopee and Lazada) began offering bill payment options, which means Malaysians can […]
Post Image
TNG eWallet Users Can Now Transfer Money To Bank Accounts Via DuitNow Transfer
Alex Cheong Pui Yin
- 25th March 2022
Touch ‘n Go (TNG) eWallet has updated its DuitNow Transfer function, enabling users to also transfer funds out […]

Related articles

Related Posts Image
Related Posts Image
Related Posts Image
Related Posts Image