22nd April 2020 - 2 min read
Grab is suspending its pilot PayLater service until further notice. From 30 April 2020, you will no longer be able to use PayLater as a payment method on the Grab app.
First rolled out to selected users late last year, PayLater allows Grab users to use Grab services (Grab rides, GrabFood, and GrabExpress) and pay for them at a later date. Grab transactions paid for via the PayLater function are consolidated into a single bill that you could settle the following month. While Grab refers to PayLater as a postpaid service, the feature essentially offers a line of credit for Grab users to defer payment for up to a month.
If you are a current PayLater postpaid user, you can continue to use the service until the end of the month. As usual, you will receive your bill for your April transactions on 1 May and have to make your payment by 7 May. However, you will not be able to use PayLater after 10pm on 30 April 2020.
Grab explained that it was closing the PayLater pilot to focus its resources on products and features that would be of more help during these uncertain times – such as introducing contactless delivery and making your daily essentials and fresh produce available via GrabMart.
“Stay tuned for exciting new PayLater products and partners,” said Grab, on the subject of whether PayLater would be back at a later date. “In the meantime, please stay safe.”
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