Starting from 15 March, Grab will no longer be offering GrabRewards points to customers who pay for Grab services using cash. This will primarily affect those who have been paying for their Grab rides in cash, as most of Grab’s other services already require you to pay using a credit or debit card – or by topping up your GrabPay wallet.
According to Grab, this move is in support of the government’s efforts to encourage cashless payments adoption in Malaysia through the e-Tunai Rakyat initiative. GrabPay was one of the three chosen e-wallet partners offering the RM30 digital incentive under e-Tunai Rakyat, also throwing in additional vouchers as an extra incentive to sweeten the deal.
Once the change takes place on 15 March, only transactions that are performed using the GrabPay e-wallet, credit card, or debit card will be awarded with GrabRewards points.
Currently, Grab users are enjoying an extension of the GrabPay Year End Bonus Points promotion, which awards users with 3x the base amount of points offered for each transaction. This promotion was set to end at the end of 2019 but has been extended until 14 March 2020.