18th January 2023 - 2 min read
The new TNG Visa prepaid card was officially launched to the public today, and while it does open up a new way to pay within the TNG ecosystem, it has one major – and confusing – shortcoming: the card cannot be used for payments at TNG terminals.
This means that you will not be able to use the TNG Visa prepaid card to pay for transactions that use TNG terminals such as public transportation and tolls. Instead, you are required to swap over to the classic TNG or enhanced TNG NFC card – which poses some inconvenience to users as they’ll have to carry two cards, as opposed to just one card that can cover all bases.
Responding to this, chief executive officer of TNG Digital, Alan Ni explained that TNG did research the idea of a single card that combines the capabilities of both the Visa prepaid card and the enhanced TNG NFC card. However, it was eventually discovered during the development phase where a single card that had both NFC and Visa Wave chips resulted in interference problems.
As a result of this, TNG Digital had little to no choice but to resort to two separate cards in its effort to cater to the various cashless payment needs of its users. After all, the Visa Prepaid Card unlocks the TNG eWallet to access millions of Visa merchants around the world, and allows you to use it without an active internet connection.
Note that there’s a fee of RM10 (inclusive of RM5 delivery fee) to apply, but TNG is currently offering a waiver of RM5, so you only need to pay the RM5 delivery fee. Additionally, there is also an annual fee of RM8, along with withdrawal fees when you make ATM withdrawals – both locally and abroad.
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