30th April 2020 - 9 min read
Food delivery services have seen an increase in popularity lately, largely because of the ongoing movement control order (MCO) due to the Covid-19 pandemic. While you may have already found yourself ordering from Grab or foodpanda lately, there are also other food delivery services in Malaysia that you can give a try as you #stayathome this MCO period.
Here are some of the local food delivery services you can order from, together with details on a few ongoing promos so that you can save some money while you’re at it.
Launched by point-of-sale system StoreHub just 48 hours after the announcement of the MCO, Beep Delivery is a food delivery feature integrated within the StoreHub ecosystem. According to StoreHub, Beep is aimed at helping small F&B operators survive the challenging times and only takes a small commission from merchants compared to major food delivery partners (2% per transaction).
Customers can browse through the participating F&B merchants from all over Malaysia including Kuala Lumpur, Selangor, Johor, Penang, Sarawak, and other states. You can choose between a variety of payment options: online banking, debit/credit card, and even e-wallets such as GrabPay, Touch ’n Go (TNG) eWallet, Boost, and GCash.
First founded in 2012 in Penang, DeliverEat has since branched out to provide food delivery services in Kuala Lumpur as well, with a wide variety of cuisine choices including restaurants like Nando’s, Tealive, Dragon-i, Madam Kwan’s, and Chilli’s.
You can place your orders on the DeliverEat website or mobile app, and make payment using cash on delivery, online payments, Visa and Mastercard credit cards, or the TNG eWallet. DeliverEat also has a rewards programme where users can accumulate membership points with every delivery order and redeem these points for cash vouchers.
With a merchant-partner base to rival GrabFood’s, foodpanda is another established food delivery service that offers its customers a wide variety of choice. You can make your order via the foodpanda website or mobile app, and make payment via cash on delivery, credit/debit card, or online banking. While foodpanda doesn’t have an established loyalty programme like GrabFood, it does offer discount vouchers and free delivery deals on the regular.
foodpanda delivers to the Klang Valley area and numerous cities in Penang, Johor, Melaka, Sabah, Sarawak, Kedah, Kelantan, Perak, Pahang, Negeri Sembilan, and Perlis.
Accessible within the popular Grab lifestyle app, GrabFood is one of Malaysia’s most popular food delivery services. GrabFood delivers a wide range of cuisine from various merchant-partners and accepts convenient payment methods such as debit/credit cards, PayPal, Maybank2u, and of coursethe GrabPay e-wallet. In addition to offering promo codes and discounts, you can earn GrabRewards points when using GrabFood – which you can use to redeem vouchers, gift cards, and so on.
GrabFood is available in Klang Valley, Johor Bahru, Melaka, Penang, Kota Kinabalu, Kuching, Kota Bharu, Kuala Terengganu, Kuantan, Miri, Bintulu, Negeri Sembilan, Batu Pahat, Muar, Alor Setar, Sungai Petani, Langkawi, Ipoh, and Taiping.
Hungry is a lesser-known food delivery app that allows you to order food and drinks, fruits, flowers, and even supermarket goods. Its merchant marketplace features restaurants like TGI Fridays, Din Tai Fung, and – wait for it – even famed hotpot giant Hai Di Lao.
You have a variety of online payment methods to choose from – the TNG eWallet, WeChat Pay, Boost, Alipay, GrabPay, PrestoPay, and Visa and Mastercard. However, a quick look at the reviews of the app on both the App Store and Google Play will hint that the user experience could do with some improvement, so be prepared to be patient if you’re giving Hungry a try for the first time.
Touting itself as “the most affordable food delivery in Malaysia”, Running Man is a food delivery service that focuses more on the local hawker stall scene rather than big-name restaurants. Delivery fees start from as low as RM1 and its popular delivery locations include Kuala Lumpur, Setapak, Cheras, Bangsar, Ampang, and Petaling Jaya.
Running Man is accessible on both its mobile app and desktop and you can pay using PayPal, Mastercard, Maestro, Stripe, and even Bitcoin. However, just like with Hungry, the app has less than glowing reviews on the App Store and Google Play, but you can always opt to place your order through its website instead.
In response to local hawkers facing financial difficulties during MCO, Maybank launched its own online food delivery platform to allow small businesses to gain visibility. Furthermore, Maybank is also absorbing the delivery charges for up to 10km distance in selected areas. Beyond that distance, you will be charged RM1 per km for delivery fees, payable directly to the delivery partner upon receipt of your food.
The Sama-Sama Lokal platform allows you to browse through online listings for food and then contact the hawker directly through WhatsApp to place your order. Payment is made through instant transfer to the hawker via online banking or Maybank QRPay. And no, you don’t have to be a Maybank customer to use Sama-Sama Lokal.
Strictly speaking, BungkusIt isn’t so much a food delivery service as an on-demand delivery assistance that allows you to hire runners for various errands – from collecting parcels to shopping for item and ordering food.
Therefore, you can use the BungkusIt mobile app to get someone to buy food and deliver it to you, or you could check out some of BungkusIt’s F&B partnerships since the start of the MCO – for instance, BungkusIt’s partnership with IKEA to provide food delivery for IKEA’s restaurant. While the experience may not be as seamless as other food delivery-focused platforms, you can keep this service in mind in case you need to rely on BungkusIt for other errands as well.
So far, we’ve listed platforms that offer food delivery services from a variety of merchant-partners – so now let’s move on to the types of single-brand food delivery services that prepare and deliver just their own food. One such service is dahmakan, which delivers in the Klang Valley and offers a menu comprising of Asian, Western, and fusion cuisine priced within the RM13 – RM36 range. It is available on web and mobile app.
You pick the available delivery slot that suits you and your food will be delivered during that hour. Delivery is free, but there is a service charge for orders below RM18. dahmakan also has prepaid package options for those who are looking for a meal delivery subscription. You can pay via Visa, Master, or AmEx cards, PayPal, Boost, FPX, or cash on delivery.
EPiC Food Hall operates a chain of halal-certified online food halls, housing four brands of online restaurants: Epic Fit Meals Co, Pak Adam’s Nasi Lemak, New York’s Patty & Toast, and Waron Panda. While customers do have the option to walk-in and takeaway, EPiC Food Hall prides itself on having its own dedicated crew for delivery services. If your order isn’t delivered within 45 minutes, EPiC will offer you a RM10 cash voucher in compensation.
Customers can order through telephone or through its website, and pay via cash on delivery, online banking transfer, or credit card. EPiC Food Hall’s delivery areas encompass Damansara, Sunway, and Mont Kiara.
PichaEats is a food delivery service which specially hires cooks among refugee women to help them provide for their families. The chefs of PichaEats come from international backgrounds, so you can expect to sample traditional dishes from Syria, Afghanistan, Palestine, and others. The meals are all halal and you can order sweet desserts and Ramadan specials as well.
As each dish is usually portioned for about 5-10 people, this delivery service is a good option for larger families; the minimum order amount for free delivery is also quite high at RM350. If you want to make a PichaEats order, you must make full payment via bank transfer by 11am a day before your delivery date.
Hopefully, this list will help bring more options to mind the next time you wonder what to eat during the ongoing MCO. Most food delivery services already have contactless delivery procedures in place; just make sure to maintain safe social distancing when receiving your food order and opt for cashless payment methods wherever possible. Last but not least – don’t forget to wash your hands!
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