Maybank Enables Secure2u As Preferred Method To Authorise JomPAY And FPX Transactions
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Changes To Maybank2u Settings Now Require Secure2u Authorisation
(Image: Maybank)

Maybank has said that it is enabling its Secure2u feature as the preferred authorisation method for JomPAY and FPX transactions as of 6 December 2022.

With this latest update, the verification arrangement for the two transactions will be implemented as below:

TransactionsSecure2uSMS TAC
JomPAYYesNo longer available
FPX paymentsYes (newly enabled)Yes

This move is the latest step taken by Maybank in its effort to gradually migrate from SMS TAC and OTPs to a more secure verification method, as directed by Bank Negara Malaysia (BNM) back in September 2022. Prior to this, Maybank had already enabled its Secure2u verification method for numerous other transactions and banking activities, including first-time favourite transfers and the addition of new favourites. Third-party (Maybank to Maybank) and interbank GIRO (IBG) transfers (regardless of amount), too, are to be verified using Secure2u.

In its notice, Maybank also stated that new customers who have yet to activate their Secure2u feature should do so on the MAE by Maybank2u (MAE) app, since all Secure2u activations have now been permanently moved from the older Maybank2u app to MAE app. This is as the bank plans to phase out the Maybank2u app eventually, leaving MAE app as its sole mobile banking app.

Additionally, do be aware that there will be a 12-hour activation period when you enable Secure2u on the MAE app for the first time, or on a different device – so be sure to do this when you’re not in a hurry to perform any transactions! This is yet another safety feature that was introduced under BNM’s recent directives.

Meanwhile, those who are already using Secure2u on the Maybank2u app can continue to approve transactions as usual. “However, we highly recommend making the switch to the MAE app as it has all the M2U features and more,” Maybank further emphasised.

If you are uncertain as to how to activate Secure2u on your MAE app, the process is actually quite straightforward, as you can see in this video guide here:

Alternatively, you can email Maybank at [email protected] if you find yourselves in need of further details or assistance. Do also check out Maybank’s Secure2u page for updated information.

(Source: Maybank)

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